Payment Policy

Last updated: August 18, 2026

Welcome to Kitzenshop. This Payment Policy explains the payment methods we accept, how payments are processed, and what you can expect when placing an order through our website. Please review this information before completing your order.

Accepted Payment Methods

Kitzenshop accepts the payment methods displayed and available during checkout. Depending on your location and device, available payment options may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay

All prices and payments are processed in U.S. dollars (USD).

Payment Processing

When you place an order, you will provide the payment information required by the payment method selected during checkout. Payment processing is handled through the applicable payment service available on our website.

Kitzenshop does not request payment information through email, text messages, or other unofficial communication channels. Please complete payments only through our website's checkout process.

Payment Security

Payment information is transmitted through the payment processing system used during checkout. Kitzenshop does not intentionally request or collect your full credit card number through customer-support communications.

The handling of payment information may also be subject to the privacy and security practices of the payment provider you choose.

Order Confirmation

After your payment has been successfully authorized and your order has been submitted, we will send an order confirmation to the email address provided during checkout.

If you do not receive an order confirmation, please check your spam or junk folder. If you still cannot locate it, contact us at support@kitzenshop.com.

An order confirmation confirms that we have received your order. It does not necessarily mean that your order has already shipped.

Payment Declines

If your payment cannot be completed, your order may not be processed. You may check your billing information, payment details, and available funds before trying the payment again. If you continue to experience payment problems, please contact your payment provider or email us at support@kitzenshop.com.

Pricing, Currency, Taxes, and Charges

Product prices are displayed on our website in USD.

Any applicable taxes, shipping charges, or other applicable fees will be displayed during checkout before you submit your order.

The final amount charged will be based on the information presented at checkout and the payment method you select.

Order Verification

Kitzenshop may review orders for payment or verification purposes. If additional information is needed, we may contact you using the details provided at checkout.

Refunds

If you are eligible for a refund, the refund will generally be issued to the original payment method used for the purchase, subject to the terms of our Return and Refund Policy and the payment provider.

The time required for a refund to appear in your account may vary depending on your bank or payment provider.

Payment Questions

If you have questions about a payment, order charge, or payment-related issue, please contact Kitzenshop at support@kitzenshop.com.

We recommend contacting us using the email address associated with your order so that we can more efficiently locate and review your order information.

Questions and Support

If you have any questions about your payment, order charge, or a payment-related issue, please contact us at:

Support Business Hours: Monday – Friday, 10:00 AM – 5:00 PM PST (GMT-8)
Response Time: Within 48 business hours
Email: support@kitzenshop.com
Phone: +1 (818) 697-0150
Store Name: Kitzenshop
Business Address: 5331 West San Fernando Rd, Los Angeles, CA 90039