We ship within the United States. Estimated delivery is 7–12 business. Delivery times may vary due to carrier delays, weather, holidays, or other factors. Tracking details are emailed once your order ships.

We do not currently offer free shipping. Standard shipping is available for a flat rate of $6.99 per checkout.

We accept return requests within 30 days of delivery. To qualify for a return, items must be unused, in their original packaging, and in the same condition as received. Approved refunds are issued to the original payment method. Processing times may vary depending on your payment provider. To request a return, please contact us at support@kitzenshop.com

Our products do not include a warranty. If you have an issue with your order, please contact us at support@kitzenshop.com, and we will review your request and provide available support options.

We accept major payment methods, including Visa, Mastercard, PayPal, Apple Pay, and Google Pay. Payments are processed through secure payment providers

Once your order ships, we’ll email you the tracking number. You can use it on ourOrder Tracking page to check your shipment status.

No. We currently ship to addresses within the United States only.

Orders are processed after they are placed. If you need to request a change or cancellation, please contact support@kitzenshop.com within 48 hours of placing your order.

If you have questions about an order, shipping, returns, or products, please contact us at:

Support Business Hours: Monday – Friday, 10:00 AM – 5:00 PM PST (GMT-8)
Response Time: Within 48 business hours
Email: support@kitzenshop.com
Phone: +1 (818) 697-0150
Store Name: Kitzenshop
Business Address: 5331 West San Fernando Rd, Los Angeles, CA 90039